FAQ

I'm getting very little smoke

There are too many wood chips in the mesh. You only need a small pinch; 5-8 chips.

My Torch will not light

  1. Fill the torch with a quality butane and wait 2 minutes to ignite.
  2.  The torch flame setting is too low. Adjust the dial at the bottom by turning counter clockwise.
  3.  The torch nozzles are clogged. Use compressed air or compressed electronics cleaner to clear the blockage

Why isn't Butane included?

Butane is considered hazardous cargo and would significantly increase the cost to you. You can find butane at your local hardware store for a fraction of the cost we could offer it to you. We likeyou and want to help your wallet.

How do I fill the torch with butane and adjust the flame?

According to Dr. James McQuivey, a one minute video is equal to 1.8 million words. We madeto spare you all the reading.

The kit doesn't work or I just don't like it.

We are really sorry. We put our hearts into creating something we have a passion for, but realize not everyone will share our passion. Please send us an email at support@xtradirty.comand we will work to make it right.

I'm getting a weird red flame

You are pushing it a little too hard. Turn down the flame by turning the dial at the bottom of the